Official Documents

Terms and Conditions Use of the big805 Platform

This document outlines the rules, rights, and responsibilities governing the use of the big805 platform. Please read it carefully before registering or using any of our services.

Last updated: January 2026
Important Notice

By registering or using the big805 platform, you agree to be bound by all terms and conditions set out in this document. If you do not agree with any part, please do not use our platform.

These Terms and Conditions form part of big805's commitment to operating with full transparency and integrity for all members.

1 Acceptance of Terms of Use

Welcome to big805. By accessing, registering for, or using any part of the big805 platform — whether via the website, mobile app, or any other channel we provide — you hereby agree to be fully bound by these Terms and Conditions.

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and big805 ("Platform", "We", "Company"). This agreement takes effect from the first time you access or use the big805 platform, even prior to the completion of the account registration process.

If you are using the big805 platform on behalf of an organisation or company, you represent that you have the legal authority to bind that organisation to these Terms and Conditions.

Important Note: It is your sole responsibility to read this document carefully. big805 is not liable for any losses arising from a member's failure to understand the terms set out herein.

2 Membership Eligibility

To register and use the big805 platform, you must meet all of the following eligibility requirements without exception:

  • Minimum age: You must be at least 18 years of age at the time of registration. big805 strictly rejects registrations from any individual who has not reached the required age limit.
  • Legal capacity: You must have full legal capacity to enter into a binding agreement and be accountable for your actions on this platform.
  • Personal use: Your big805 account is for personal use only. You are not permitted to register or use an account on behalf of another person without explicit written authorisation from big805.
  • One account per individual: Each individual is permitted to hold only one active account at big805. Registering multiple accounts using the same or different identities is strictly prohibited.
  • Not a big805 employee: Employees, agents, partners, or any individual with a direct business relationship with big805 are not permitted to register as regular members.

Big805 reserves the right to request identity document verification at any time to confirm member eligibility. Failure to provide the required documents within the specified timeframe may result in account suspension or closure.

3 Account Registration & Security

During the registration process, you are required to provide accurate, truthful, and complete information. This includes your full name as per your identification document, an active mobile number, a valid email address, and bank details for financial transactions.

You are fully responsible for:

  • Keeping your password and account login details confidential
  • Do not share your login credentials with any third party
  • Notify big805 immediately if you suspect your account has been accessed without authorisation
  • Ensuring the device you use to access big805 is secure and free from malware

Big805 uses 256-bit SSL encryption and two-factor authentication (2FA) to protect your account. However, big805 is not liable for any losses arising from your own negligence in safeguarding your login credentials.

Security Tips: Always use a unique and strong password for your big805 account. Do not reuse passwords from other accounts. Enable two-factor authentication for added protection.

4 Deposits, Withdrawals & Financial Transactions

Big805 supports a wide range of safe and convenient payment methods for Malaysian members, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and all major local banks. All transactions are processed in Malaysian Ringgit (MYR).

Deposit: Every deposit made by a member is credited to the big805 account shortly after payment confirmation is received. Minimum and maximum deposit limits apply and may vary depending on the chosen payment method.

Withdrawal: Withdrawal requests will be processed once all identity verification (KYC) requirements and bonus wagering conditions have been met. big805 processes withdrawals promptly in accordance with its established processing time policy. Withdrawals may only be made to a bank account registered in the same member's name.

  • All withdrawals are subject to an identity verification process to ensure transaction security
  • Big805 reserves the right to request additional supporting documents for withdrawals that exceed certain limits
  • Any attempt to withdraw funds obtained through illegitimate means will be blocked and reported
  • Daily and weekly withdrawal limits apply based on your account level and KYC status
Anti-Money Laundering Policy: big805 complies with all applicable anti-money laundering (AML) regulations. Any suspicious activity will be investigated and reported to the relevant authorities.

5 Bonuses, Promotions & Wagering Requirements

Big805 offers a variety of attractive bonuses and promotions for new and existing members from time to time. Each bonus and promotion is subject to specific terms and conditions that must be fulfilled before any withdrawal from bonus funds is permitted.

Wagering Requirements: Every bonus received carries wagering requirements that must be fulfilled within the specified validity period. Failure to meet the wagering conditions within that period will result in the cancellation of the bonus and any associated wins.

  • Only one bonus may be active at a time unless otherwise stated
  • Big805 reserves the right to modify or cancel any promotion at any time with reasonable notice
  • Bonus abuse — including opening multiple accounts to claim bonuses — will result in the cancellation of all bonuses and account closure
  • Different wagering requirements may apply to different game types
  • Big805 reserves the right to withhold or cancel bonuses if there is evidence of misuse or fraud

For more information on current promotions and their specific terms and conditions, please refer to the Promotions page.

6 Game Rules & Transparency

All games available on the big805 platform use a Random Number Generator (RNG) that has been independently certified by recognised third-party audit bodies. This ensures that every game outcome is entirely random, fair, and cannot be manipulated by any party, including big805 itself.

By using the big805 platform, you acknowledge and agree that:

  • Online gaming involves real financial risk; you are playing with real money and both wins and losses are genuine
  • Game results are final and cannot be disputed unless there is verifiable evidence of a technical error
  • In the event of any technical error or system disruption, big805 reserves the right to void the affected game rounds and return the original wagering amount to the member's account.
  • The minimum and maximum betting limits set for each game must be strictly observed

Big805 is committed to providing a fair, transparent, and enjoyable gaming experience for every member. Any dispute regarding game outcomes must be submitted to the customer support team within 72 hours of the incident.

7 Prohibited Conduct

To ensure a safe and fair gaming environment for all members, big805 strictly prohibits the following behaviours on our platform:

  • Fraud & Manipulation: Any attempt to cheat, manipulate, or exploit vulnerabilities within the big805 platform system
  • Money Laundering: Using the big805 platform as a channel to transfer or conceal funds obtained illegally
  • Collusion: Colluding with other members to gain an unfair advantage in games, particularly in live games played against other players
  • Use of Unauthorised Software: Using bots, automated software, scripts, or any technology that provides an unfair advantage over other players
  • Multiple Accounts: Registering or using more than one account for the purpose of claiming repeated bonuses or evading restrictions
  • Bonus Abuse: Intentionally exploiting promotions and bonuses in a manner contrary to the original intent of those promotions
  • False Information: Providing false, misleading, or fraudulent personal, identity, or document information during the registration or verification process
Consequences of Violation: Any violation of these rules may result in immediate account suspension, fund freezing, cancellation of all bonuses and wins, and legal action where necessary.

8 Privacy & Personal Data Protection

Big805 values your privacy. All personal information collected during registration and use of the platform is processed in accordance with our Privacy Policy, which can be found on the Privacy Policy.

In summary, big805 collects and uses your personal data for the following purposes:

  • Processing account registration and verifying your identity (KYC process)
  • Processing deposit and withdrawal transactions securely
  • Providing effective and timely customer support
  • Fulfilling applicable legal and regulatory obligations
  • Preventing fraud, money laundering, and other illicit activities
  • Improving our services and your gaming experience on the big805 platform

Big805 will not sell, rent, or share your personal information with third parties without your consent, except as set out in the Privacy Policy or as required by law.

9 Liability Limit & Disclaimer

The big805 platform is provided on an "as is" and "as available" basis. While big805 makes every effort to ensure uninterrupted operation, we make no guarantee that the platform will always be available, error-free, or meet all your requirements at all times.

Big805 is not liable for:

  • Any financial losses incurred as a result of activity on the platform, including losses arising from unforeseen technical disruptions
  • Indirect, special, consequential, or punitive losses arising from the use of or inability to use the platform
  • Any act or omission by a third party that is beyond the reasonable control of big805
  • Damage caused by viruses, cyberattacks, or security breaches occurring outside systems controlled by big805

Big805's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the relevant claim.

10 Account Closure & Suspension

You have the right to close your big805 account at any time by contacting our customer support team. Before the closure is processed, all active bonus wagering requirements must be fulfilled, and any valid remaining funds will be returned to you via the original payment method within the specified timeframe.

Big805 reserves the right to suspend or close any member's account without prior notice in the following situations:

  • Violation of any provision within these Terms and Conditions
  • Suspected or confirmed fraudulent activity or money laundering
  • Failure to provide the requested identity verification documents within the specified timeframe
  • Instructions from regulatory authorities or law enforcement agencies
  • Account inactive beyond the specified period with no activity

In cases of account closure due to a violation, big805 reserves the right to withhold or cancel any bonus balances and winnings associated with the rule-breaking activity.

11 Amendment of Terms and Conditions

Big805 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time at our sole discretion. Any amendment takes effect immediately upon publication on the official big805 website, unless a different effective date is specifically stated.

Big805 will endeavour to notify members of significant amendments via in-account notifications, email, or website announcements. However, it is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

Your continued use of the big805 platform following the publication of any amendments constitutes your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account before the new terms take effect.

The "Last Updated" date shown at the top of this document indicates when the most recent amendment was made. Please check this date each time you visit this page.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of big805's services, our customer support team is available to assist you at all times.

You may reach us through the following channels:

  • Live Chat: Available directly on the big805 platform, 24 hours a day, 7 days a week
  • Support Email: [email protected] (displayed as text only)
  • Help Centre: Visit page FAQ page for answers to frequently asked questions

Our team speaks Malay, English, and Mandarin, and is committed to responding to every enquiry as promptly as possible. Your satisfaction is our top priority.

big805's Commitment

We Care Your Interests

Every term we set is designed to protect your rights and interests as a trusted big805 member.

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Guaranteed Data Protection

All your personal information is protected with 256-bit SSL encryption and stored on secure servers that comply with international data protection standards. We do not share your data without your consent.

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Fair & Transparent Gaming

Every game at big805 uses an independently certified RNG. You can play with confidence knowing that every outcome is truly random and has not been manipulated by any party.

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Fast & Secure Transactions

The big805 payment system supports FPX, DuitNow, Touch 'n Go, and all major Malaysian banks. Deposits and withdrawals are processed swiftly through secure and trusted channels.

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Bonuses with Clear Terms

Big805 sets clear and fair bonus wagering requirements. No hidden terms — all conditions are stated transparently before you accept any promotion or bonus.

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Responsible Gaming

Big805 provides self-control tools including deposit limits, loss limits, and self-exclusion options to ensure your gaming experience remains enjoyable and in control at all times.

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24/7 Customer Support

The big805 support team is ready to assist you in Malay, English, and Mandarin via live chat, email, and instant messaging apps — 24 hours a day, 7 days a week, without interruption.

Valid Licence
Certified RNG
KYC Protection
AML Compliant
256-bit SSL
Segregated Funds
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Understand Our Terms? Let's Start Playing!

Now that you are familiar with the big805 Terms and Conditions, you can play with greater confidence and peace of mind. Register for free today and enjoy the best online casino experience in Malaysia alongside more than 50,000 members who have already trusted big805.

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